Service

 

Preventative Maintenance

  • We strive to provide our customers with quality and confidence by offering preventative maintenance services, including water filtration.

  • We strongly encourage regular preventative maintenance to avoid expensive emergencies and unnecessary equipment downtime or failure. Contact us to schedule maintenance visits.

Repair

  • We service most brands of espresso machines, grinders, coffee brewers, and water conditioning systems in the field or in our shop. In some cases, we can provide loaner equipment for machines in need of major repair.

  • Our repairs include warranty services where applicable. Ask for more information.

  • We offer limited emergency services outside of our regular posted hours. Contact 831-239-9645 and leave a message stating your emergency and contact information.

Consulting & Training

  • Thinking about opening a café or restaurant? Schedule a consultation with us before finalizing your bar layout. We can save you time and money by avoiding costly mistakes and improving your customer experience.

  • Ask us about training services for your staff. We can help your staff increase the quality of your specialty coffee product through learning everything from basic operations and routine maintenance to advanced drink preparation and latte art.

Rates

Standard service

$135/hr

There is a minimum one hour labor charge after that labor is billed in 15-minute increments. Roundtrip travel from our shop in Santa Cruz is billed in 15-minute increments.

After hours

$200/hr

Service scheduled before 7am or after 6pm on weekdays, and anytime on weekends and federal holidays is considered after hours.

Wholesale Partnerships

We offer discounted labor rates for wholesale partners. Contact us for details.